Arkade

Melbourne, VIC, Australia Business Est. 1992 www.arkade.com.au

Arkade provides end-to-end consultancy & development services for retailers looking to define themselves through consistent, engaging & innovative customer experiences. We work with brands that value exceptional, measurable, customer first experiences that build real loyalty & advocacy.

Through the expertise of our in-house team of CX strategists, designers and developers, we unlock genuine value at the intersection of commerce & UX by truly understanding your customer, business & technology.

Industry Specialties

Services

Partner since

April 2018

Languages

English

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Featured Shopify Plus clients

DECJUBA

Services

Migration from Magento, Business (Operations, Resources, and Financial) Strategy, Content Strategy and Development, eCommerce (Business, Functional, and Technical) Strategy, International Expansion, Ongoing Website Management, Systems Integration, Website UX Design and Development

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Snooze

Services

Platform Migration, 3D Modelling, Business (Operations, Resources, and Financial) Strategy, eCommerce (Business, Functional, and Technical) Strategy, Ongoing Website Management, Product Development, Systems Integration, Website UX Design and Development

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Academy Brand

Services

Migration from Magento, Business (Operations, Resources, and Financial) Strategy, Content Strategy and Development, eCommerce (Business, Functional, and Technical) Strategy, Ongoing Website Management, Systems Integration, Website Audit and Optimization Strategy, Website UX Design and Development

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THR1VE

Services

Business (Operations, Resources, and Financial) Strategy, eCommerce (Business, Functional, and Technical) Strategy, Fulfillment Services, Ongoing Website Management, Product Development, Systems Integration, Website Audit and Optimization Strategy, Website UX Design and Development

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Partnerships

Commerce resources

Don’t Call It A Loyalty Program

What’s in a name? The terms you use to describe important elements of your retail Customer Experience ecosystem may be holding back your strategy.

6 Components of Australian Retail CX

There’s dozens of definitions of what retail CX is and how it’s the secret to surviving a new era of changing consumer expectations. Here’s what we think is a useful summary of the current state of play of retail CX here in Australia.

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