dotdigital (formerly dotmailer)

London, LON, United Kingdom Business Est. 1999 dotdigital.com

dotdigital is a leader in customer engagement technology and helps 4,000+ brands acquire, convert, and retain customers. Sync data from your store with the dotdigital Engagement Cloud for Shopify Plus connector.

- Create, send and personalize omnichannel programs, and decide exactly who they go to
- Use AI-powered product recs, coupon codes, and more
- Trigger marketing actions based on store-side events (e.g. enrol a customer onto a win-back program when they request a return)

Other locations

  • Croydon, United Kingdom
  • Manchester, United Kingdom
  • New York, United States
  • Los Angeles, United States
  • Sydney, Australia
  • Melbourne, Australia

Services

Partner since

March 2018

Languages

  • English
  • French
  • German
  • Italian
  • European Portuguese
  • Russian
  • Spanish
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Featured Shopify Plus clients

Shabby Chic

Formula E

Chinti & Parker

Bremont

HUUB

brush-baby

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Partnerships

Commerce resources

Hitting the Mark 2020

dotdigital’s ecommerce benchmark report offers insight into what makes a winning ecommerce marketer of today. We found that Brands are taking impressive steps to improve the customer experience, but others were falling at the last hurdle. Find out what makes a truly customer-centric strategy.

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Sell more with product recommendations

Up your customers’ spend with these 3 steps for acing product recommendations. Thanks to the power of AI, marketers like you can deliver more relevant propositions online. Enrich your product catalog data and match with customer behaviour to tailor your products to customers.

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Master the power of RFM

RFM (recency, frequency, monetary value) is a powerful segmentation tool that helps you better understand customers, drive longstanding loyalty, and grow customer lifetime value. This playbook will help you segment effectively and achieve ecommerce success.

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