Shopify Ping
Use the power of chat to grow your business
Shopify Ping is a free messaging app that lets you chat with shoppers and collaborate with your team. Use it to drive sales and build customer relationships.
Download the Shopify Ping app
What about a hot dog pin? 
In-chat selling
Give your customers a better buying experience
Share product recommendations
Since your store and customer conversations are together in one place, it’s simple to share discounts and draft orders, make sales, and build strong relationships.
Help customers make purchases instantly
Without leaving the chat, customers can buy products directly with just a few taps using Apple Pay.
A customer is browsing Tasty Pins’ online store from their iPhone. The customer taps a button within the online store that says “chat with us.” This action opens the Messages app immediately so the customer and store owner can chat directly. The customer asks if the hot dog pin is in stock, the merchant replies “we do,” and sends a link to the pin. Once the pin link is in the chat, the customer is able to purchase the pin in a few taps using Apple Pay.
Collaboration
Work seamlessly with your team
Create great customer experiences together
Shopify Ping makes it easy to collaborate to deliver an exceptional customer experience.
Save time by simplifying your tools
Manage both customer and team conversations from one place – no need to switch between multiple apps.
Integrations