Your time is valuable, and it’s in especially short supply when you’re trying to build a business.
There are always going to be more items on your to-do list than hours in the day, which is why we’re continually looking for ways to help you streamline your work. The more time you save on routine to-dos and processes, the more time you have available to focus on growing and scaling your business.
Today at Unite, we announced four new ways to help you free up your day with simplified order processing, inventory management, order fulfillment, and Shopify Ping, your new mobile workspace.
Fraud Protect for Shopify Payments
Reviewing your orders for fraud is stressful and time-consuming. Whether you’re just starting out or a seasoned business owner, chargebacks can also significantly impact your business and stand in the way of growth.
That’s why we’re launching Fraud Protect for Shopify Payments. When it’s activated, Shopify will analyze each eligible order for fraud, and provide a protect decision. Instead of manually reviewing orders, stores using Fraud Protect can confidently fulfill all protected orders without having to think about fraud, eliminating a huge part of the order fulfilment process.
For most stores, the overwhelming majority of orders will be protected. We err on the side of more sales for merchants. Which means merchants can fulfill more orders without having to worry about cancelling legitimate orders they suspect are fraudulent.
You’ll be charged a small fee for every protected order, and Shopify will automatically reimburse the chargeback costs if a protected order does end up resulting in a chargeback due to fraud.
Sell with more confidence, speed up your fulfillment process, and free up time to focus on growing your business. Fraud Protect for Shopify Payments will be available soon for U.S. merchants.
Learn more about Fraud Protect
Locations
As a merchant, you don’t always keep everything you’re selling in one place: Warehouses, apps, basements and trunks of cars can all hold inventory for your store. And keeping track of what you have, and where you have it, can be a big challenge.
As we’re building tools to help you sell everywhere, we also want to make sure we build the right tools to save you time running your operations. That’s why we’re building a better way to manage inventory across locations in Shopify.
You’ll be able to manage your inventory, across all of your locations, in one place. You’ll also be able to manage and track your inventory by location on the go, with all of the functionality available in your Shopify mobile app.
So whether you’re selling from a supplier and your own home, or you manage multiple storefronts, you can keep track of what you have on hand by easily adding a new location and allocating inventory to it.
Locations will be available this Summer to all Shopify merchants. Learn more and sign up to be notified when Locations is available.
Package Pickups
Keeping track of where your products are isn’t the only logistics challenge involved in running a business, though. After you get your orders, you need to pack them up, label them, and get them ready to ship. Then you’ve still got to load the orders into your car and bring them to your local post office or shipping drop-off location.
Until now, that is. If you’re shipping with UPS via Shopify Shipping, you can schedule a pickup directly in Shopify, and a driver will show up at your door to get your shipments. You can schedule pickups ahead of time, or request a same-day pickup, all for a $4 flat rate per pickup—no matter what day, time, or location you’re booking a pickup.
Use pickups for free. You can experience the convenience of UPS pickups for free this month. Every US-based store using Shopify Shipping and UPS will be able to book 5 free pickups in May 2018.
If you’re using Shopify Shipping with DHL Express, you can also schedule pickups directly in Shopify. Your DHL Express pickups are always free
Shopify Ping
Your smartphone has become the key to owning your time, and at Shopify we're building products with that in mind.
That’s why we’re announcing Shopify Ping, a free mobile workspace that brings customer conversations, marketing workflows and more together in a single app.
Messages from Facebook Messenger, Rep.ai, Chat Kit, and more to follow soon, come together for easy, centralized access and management in the Shopify Ping app. And with the help of Kit, a built-in business assistant, Shopify Ping is also the place to plan out, create, and manage your marketing activities on the go. Kit is the best way to accomplish your marketing goals as a solo entrepreneur, and soon Ping will make using Kit even easier.
With Shopify Ping, launching this summer, you’ll spend less time shuffling between separate tools and apps, and more time on what matters most: serving your customers and growing your business.
Make room for your priorities
Handling the important tasks is always going to be a key part of running your business. However, if you can take care of the fundamental stuff more efficiently, it frees your time to focus on work that will help you grow. That’s why we’re always focused on helping to streamline the way you manage and fulfill orders.